Terms of Service

1. Who we are and what Spearo does

Spearo is a conditions service for spearfishing and freediving. We combine open marine and weather models, satellite imagery and buoy readings to estimate what a dive site is likely to look like — water clarity, swell, wind, current, tide and temperature — and turn that into a simple go / no-go read for the days ahead.

The service is provided by Spearo, which runs spearo.app from Dubai, UAE. You can reach us at hello@spearo.app.

Spearo is available as a website and as apps for Android (Google Play) and iOS (App Store). Some features are free; others require a paid subscription, described in section 4.

2. The forecast is information, not a safety guarantee

This is the most important section of these terms. Spearo is an information service. It is not a safety device, not a navigation instrument, and not a substitute for your own judgement, local knowledge, official weather warnings or the advice of local authorities and dive professionals.

• Forecasts are estimates. They come from numerical models and satellite data that carry known uncertainty. Real conditions at your entry point can differ from the forecast, and can change within minutes.
• A green day, a high score or a favourable clarity estimate is never a recommendation to dive. Only you can decide whether it is safe to enter the water on a given day, with your equipment, your training and your physical condition on that day.
• Spearfishing and freediving are dangerous activities that can cause serious injury or death, including shallow-water blackout. You dive at your own risk and are responsible for staying within your ability — and, ideally, for never diving alone.
• You are responsible for complying with the law where you dive: licences, closed seasons, protected and no-take areas, minimum sizes, catch limits, gear restrictions and access rules. The legal information and protected-area outlines we display are provided for convenience, may be incomplete or out of date, and are not legal advice. Always check the official source.
• Depth, seabed, coastline and protected-area layers on our maps are derived from third-party sources and satellite estimation. They must never be used for navigation, nor to plan a dive that depends on an exact depth.

To the fullest extent permitted by law, we accept no liability for decisions taken on the basis of the forecast, or for any injury, loss or damage arising from spearfishing, freediving or any other water activity. This does not exclude liability that cannot be excluded by law — in particular liability for death or personal injury caused by our negligence, liability for fraud, and the guarantees you have as a consumer under mandatory law.

3. Your account and your data

Most of Spearo works without an account. Where we do ask for an email address — the waitlist, condition alerts for your saved spots, or a subscription tied to your store account — you must give an address you control, and keep your access to yourself.

You must be at least 16 years old, or the age of digital consent in your country, to give us an email address or to buy a subscription. If you are younger, ask a parent or guardian to do it.

What personal data we collect, why, on what legal basis, and how to have it deleted is set out in our Privacy, which forms part of these terms.

You can stop the alert emails at any time with the unsubscribe link in each message, or by writing to hello@spearo.app.

4. Subscriptions: Pro and Ultra

Spearo offers two paid plans inside the mobile apps: Pro and Ultra. The features included in each plan, and the exact price in your local currency including applicable taxes, are always shown on the subscription screen before you confirm. Nothing is charged until you confirm the purchase.

• Billing goes through the store, not through us. On Android the purchase is made through Google Play with your Google account; on iOS through the App Store with your Apple ID. The store takes the payment, issues the receipt and manages renewals. We never see or store your card details.
• Subscriptions renew automatically. A monthly plan renews every month, an annual plan every year, at the price in force at the time — unless you cancel at least 24 hours before the end of the current period. The store charges the account on file within the 24 hours before each renewal.
• Free trial — 7 days, annual Pro only. Where it is offered, the 7-day free trial applies to the annual Pro plan and is available once per store account. If you do not cancel at least 24 hours before the trial ends, it converts automatically into a paid annual subscription and the store charges the announced annual price. Cancelling during the trial costs nothing, and you keep access until the trial's last day.
• Cancelling. You can cancel at any time in the store — Google Play → Subscriptions, or App Store → your Apple ID → Subscriptions. Cancelling stops the next renewal; it does not shorten the period you have already paid for, and your paid features stay active until the end of that period. Deleting the app is not a cancellation.
• Ultra founder price. If you subscribed to Ultra at a founder price, that price is guaranteed for as long as your subscription remains continuously active: we do not raise it at renewal. If you cancel, let it lapse, or the store cannot charge you and the subscription ends, the founder price is lost, and any new subscription is at the then-current price.
• Price changes. Apart from a guaranteed founder price, we may change prices for future periods. The store will notify you in advance as its rules require, and where your consent is required, your subscription will not renew at the new price until you accept it. You are always free to cancel before a change takes effect.
• Changing plan. Upgrading or downgrading between Pro and Ultra is handled by the store, which prorates or defers the change according to its own rules.

If a payment fails, the store may retry it and paid features may be suspended until it succeeds. Paid features may also be unavailable if you use a store account registered in a country where the plan is not offered.

Apple and Google are not parties to these terms and are not responsible for the service or its content. Where required by App Store rules, Apple Inc. and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

5. Right of withdrawal (EU / France) and refunds

If you are a consumer resident in the European Union, you normally have 14 days from the conclusion of a distance contract to withdraw from it, without giving a reason and without penalty (in France, Article L221-18 of the Code de la consommation).

Spearo's paid features are digital content supplied immediately: the moment your subscription is confirmed, the paid forecasts unlock on your device. When you request that immediate access and expressly acknowledge that you thereby lose your right of withdrawal, the right of withdrawal no longer applies to that supply, to the extent permitted by law (in France, Article L221-28, 13° of the Code de la consommation). You give that acknowledgement when you complete the purchase on the subscription screen.

Where a right of withdrawal does still apply — or where you simply want your money back — remember that the payment was taken by Google or by Apple, not by us. Refunds are therefore requested from, and granted by, the store under its own rules: Google Play (play.google.com/store/account/subscriptions) or Apple (reportaproblem.apple.com). We can support a justified request, and we will, but we cannot refund a payment we never received.

None of the above affects your statutory guarantee of conformity (in France, the garantie légale de conformité, Articles L217-1 and following of the Code de la consommation) or your rights in respect of hidden defects. If a paid feature does not work as described, write to hello@spearo.app and we will fix it or help you obtain a refund.

A free trial that you cancel before it ends costs nothing, so there is nothing to refund.

6. Acceptable use

Spearo is for personal, non-commercial use. You may plan your own dives with it and share a screenshot with friends. You may not:

• scrape, crawl or bulk-download our forecasts, spot data, maps or content, or use automated means to access the service beyond ordinary use of the app and the site;
• resell, sublicense, redistribute or republish our forecasts or data, or build a competing product or dataset from them;
• share a paid account outside your household, or circumvent the store's payment, the paywall or any technical protection;
• reverse-engineer, decompile or tamper with the apps or our API, except where the law expressly allows it;
• overload, probe or disrupt our infrastructure, or attempt to gain unauthorised access to it;
• submit content — through feedback, or as the name of a point — that is unlawful or abusive, or that infringes someone else's rights.

If you break these rules we may suspend or terminate your access. Where a paid subscription is terminated for a serious breach, we will refund the unused part of the period only where the law requires it.

7. Content you send us

When you save a spot, name a point, rate a dive or send feedback, you keep ownership of what you write. You grant us a non-exclusive, worldwide, royalty-free licence to store and use that content in order to operate and improve the service — for example to improve the forecast along a stretch of coast. We do not publish the names you give your points, and anything used in aggregate statistics is anonymised.

8. Our intellectual property

The Spearo name and logo, the apps, the website, the design, the texts, the spot descriptions and guides, the scoring engine and the derived datasets we build (including our clarity, seabed and depth layers) belong to Spearo or its licensors and are protected by copyright and other laws. These terms grant you a personal, revocable, non-transferable licence to use the service; they transfer no ownership.

The underlying public data we rely on — marine and weather models, satellite imagery, buoy networks, official chart and protected-area sources — remains the property of its providers and is used under their licences, with attribution where they require it.

9. Availability and changes to the service

We work to keep Spearo running, but we do not promise uninterrupted availability. Maintenance, a failure at one of our data providers, or force majeure can interrupt the service or degrade the forecast for a region. We may add, change or remove features. If we permanently remove a feature that was a substantial part of a plan you are paying for, you may cancel and, where the law requires it, obtain a proportionate refund for the remaining period.

10. Changes to these terms

We may update these terms — for instance when a plan, a feature or the law changes. The "last updated" date at the top always identifies the current version. If a change is material and affects a subscription you already hold, we will tell you in advance by email or in the app. Continuing to use Spearo after the change takes effect means you accept it; if you do not accept it, you can cancel.

11. Termination

You may stop using Spearo at any time, and cancel any subscription through the store. We may suspend or terminate access if you seriously breach these terms, if the law requires it, or if we discontinue the service — in which case we will give reasonable notice and, for a paid plan, refund the unused part of the period.

12. Governing law, disputes and miscellaneous

These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai (UAE) have jurisdiction over any dispute arising from them. That choice of law and forum does not deprive you, as a consumer, of the protection afforded by the mandatory provisions of the law of the country in which you habitually reside: if you are a consumer in the European Union, you keep the full protection of your own law — including the right of withdrawal and the statutory guarantee of conformity described above — and you may bring proceedings before the courts of your country of residence, where we in turn may sue you only.

We would rather solve a problem than argue about it, so please write to hello@spearo.app first. If we cannot agree, a consumer in the EU can turn to the consumer body or European Consumer Centre (ECC-Net) of their country. A consumer in France may, after a written complaint to us, refer the dispute free of charge to a consumer mediator (médiateur de la consommation); a consumer in Portugal may refer it to an arbitration centre for consumer disputes.

If any provision of these terms is held invalid or unenforceable, the remaining provisions stay in full force. Our failure to enforce a provision is not a waiver of it. These terms, together with the privacy notice, are the whole agreement between us about the service.

13. Contact

Spearo — spearo.app. For any question about these terms, a subscription or a refund, write to hello@spearo.app. For billing and refunds you can also contact Google Play or Apple Support directly, since they took the payment.